Terms & Conditions

Last updated: 29 October 2026

1. General Terms

General Terms: By using MooBet, you agree to follow the rules that govern account access, gameplay, promotional participation, payment activity and platform conduct. MooBet is built for players who value live casino tables, professional dealers, game-show formats and reliable streaming quality, but every session must remain fair, lawful and transparent. Access is intended only for people who are legally allowed to participate in online gaming in their location. Players are responsible for checking whether online casino play is permitted where they live or access the service. MooBet may restrict, suspend or close access where use appears to breach applicable rules, licensing requirements or operational standards. MooBet provides thousands of games, including a substantial live casino and game-show selection. Game results are determined by the relevant game systems, live dealer procedures or provider mechanics, depending on the product. Players must not attempt to manipulate outcomes, exploit technical defects, use automated systems, collude with others or interfere with normal platform operation. If a malfunction, misconfiguration or obvious error affects a game, bet, balance, bonus or payout, MooBet may correct the affected transaction to reflect the intended result. This protects both the player community and the integrity of the platform. Players must provide accurate information, keep account access secure and use MooBet for personal entertainment only. Accounts are not transferable, and players should not share login details or permit another person to use their account. MooBet may review activity where unusual patterns, suspected misuse or conflicting information appear. The company may also update operational rules from time to time to reflect product changes, licensing obligations or risk controls. Continued use after an update means the player accepts the revised conditions. If a player does not agree with a rule, they should stop using the relevant service and avoid further deposits or gameplay.

2. Eligibility

Account & KYC: A MooBet account must be opened with truthful, complete and current information. The details supplied during registration and later verification must belong to the person who will use the account. This includes identity information, contact details and any payment-related information requested for security checks. MooBet may ask for documents or evidence to confirm identity, address, source of funds or payment ownership. These checks are part of responsible casino operation and support the standards required under the Anjouan Gaming licence AOFA, ALSI-202608059-FI2. KYC is not intended to slow down genuine players; it is designed to protect accounts, reduce fraud and keep withdrawals secure. MooBet may request verification before deposits, during gameplay reviews, before approving withdrawals or when account activity changes. If a player does not provide requested information, provides inaccurate details or submits documents that cannot be validated, MooBet may delay transactions, limit account functions, cancel affected activity or close the account where appropriate. Players should make sure that their account information remains up to date and that documents are clear, valid and consistent with the details registered. Each player should maintain only their own account unless MooBet expressly permits otherwise. Duplicate or linked accounts may be investigated, especially where they appear connected to bonus misuse, payment disputes or identity concerns. MooBet may combine or review balances, void promotions or take corrective action if multiple accounts are used to gain an unfair advantage. Account security is also the player's responsibility. A strong password, protected device access and prompt reporting of suspicious activity help prevent unauthorized use. MooBet will treat activity on an account as the account holder's responsibility unless evidence shows otherwise after review.

3. Account Security

Bonuses: MooBet promotions are offered to enhance play, not to guarantee profit. The welcome offer is 100% up to £150, while additional listed offers include 50% up to £35 and 50% up to £35. Bonus funds, free play elements and promotional benefits may carry wagering requirements, game contribution rules, time limits, minimum deposit rules and eligibility checks. The stated wagering range is 30x-40x, depending on the specific offer. Players should review the conditions attached to a promotion before opting in, depositing or placing any bonus-funded wager. The minimum deposit is £5, but a promotion may require its own qualifying action or may not apply to every payment method, game or player segment. MooBet may restrict bonus access where an account is not verified, where payment ownership is unclear or where activity suggests bonus abuse. Examples of prohibited conduct may include creating multiple accounts, using coordinated betting patterns, exploiting technical errors, using low-risk wagering strategies to clear requirements unfairly or claiming offers in a way that conflicts with their intended purpose. When promotional activity breaches the relevant conditions, MooBet may remove bonus funds, void related winnings or limit future promotional eligibility. Live casino and game-show titles are central to the MooBet experience, but bonus rules may treat different game categories differently. Some tables, dealer games or game shows may contribute at a different rate, or not at all, toward wagering. Players should not assume that every game in the lobby contributes equally. Cash balances and bonus balances may also be used in a set order, depending on the promotion. Withdrawals requested before completing wagering may cancel remaining bonus funds and any winnings linked to them. MooBet aims to present offers clearly, but the player remains responsible for understanding the conditions before participating.

4. Responsible Gaming

Deposits & Withdrawals: MooBet supports payment options including Visa/Mastercard prepaid cards, bank transfer, USDT, BTC, Mobile Pay, Nagad and Rocket. The minimum deposit is £5 and the minimum withdrawal is £5. A player should use payment methods held in their own name or under their lawful control, and MooBet may request proof of ownership where needed. Deposits must be made for genuine gameplay and should not be used as a way to transfer funds, test payment credentials or move money without reasonable casino activity. Withdrawal timing depends on the method selected and the completion of any account checks. The stated withdrawal range is 15 min-3 business days, depending on method. Standard e-wallet or mobile withdrawals generally take 30 min-4 h, crypto withdrawals generally take 1-3 h and bank transfers generally take 1-3 business days. These timeframes may change if additional verification, payment review, network processing or provider checks are required. MooBet may pause a withdrawal while investigating suspicious activity, confirming identity or resolving a gameplay or bonus matter linked to the balance. Players must ensure that payment details are accurate before submitting a transaction. Incorrect wallet addresses, incomplete bank details or mismatched payment information may cause delays or failed transfers. MooBet may return funds to the original deposit method where required by payment controls, risk checks or anti-fraud procedures. Fees, conversion effects or third-party processing limits may apply depending on the payment provider, although MooBet will handle its own side of the process according to the information available at the time. If a payment is declined, reversed, disputed or reported as unauthorized, MooBet may suspend account functions until the issue is resolved.

5. Bonus Terms

Responsible Gaming: MooBet is designed as an entertainment platform for live casino fans, including players who enjoy dealer tables, immersive game shows and streamed casino formats. Entertainment should remain controlled, affordable and voluntary. Players should set personal limits before playing and should never treat casino activity as income, debt recovery or a solution to financial pressure. If play stops feeling enjoyable, becomes difficult to control or causes stress, the safest action is to pause and reassess. MooBet may provide account controls or operational safeguards intended to support safer play. These can include practical measures such as limiting access, reviewing unusual activity or responding to concerns raised by the player. MooBet may also restrict or close an account where continued access appears inconsistent with safer gambling standards or where the player asks for support. The aim is not only to meet licensing expectations, but to preserve a healthier playing environment for every customer. Players are responsible for monitoring their own time, spending and emotional state while using the platform. Warning signs can include increasing stakes to recover losses, hiding gambling activity, borrowing money to play, feeling unable to stop or continuing after gambling has caused harm. If any of these signs appear, the player should step away from the account and seek appropriate support from trusted people or qualified help available in their location. MooBet's rules expect players to use the service honestly, legally and safely. The strongest casino experience is one where entertainment remains balanced, informed and firmly under the player's control.